Last updated: February 20, 2026

The City Golf Club operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The City Golf Club is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@thecitygc.com or contact us at 151 Earlshall Road, London, ENG, SE9 1PJ, GB For the purpose of applicable data protection laws, we are the data controller of your personal information.

THE CITY GOLF CLUB — PRIVACY POLICY

The City Golf Club Limited Unit 1A, Gunnery Terrace, Royal Arsenal, London, SE18 6SW Last updated: 20th February 2026

---

1. INTRODUCTION

1.1 The City Golf Club Limited ("the Club", "we", "us", "our") is committed to protecting and respecting your privacy.

1.2 This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you:

(a) visit our website at www.thecitygc.com; (b) become a Member or make a booking through the Your Golf Booking platform; (c) attend coaching sessions; (d) book or attend a private hire event; (e) visit our Premises at Unit 1A, Gunnery Terrace, Royal Arsenal, London, SE18 6SW; (f) communicate with us by email, social media, or any other means; or (g) interact with our marketing communications.

1.3 For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is The City Golf Club Limited, company number 16491388, whose registered office is at Unit 1A, Gunnery Terrace, Royal Arsenal, London, SE18 6SW.

1.4 This Privacy Policy should be read in conjunction with our Terms and Conditions, available separately on our website.

1.5 If you have any questions about this Privacy Policy or the way we handle your personal data, please contact us at info@thecitygc.com.

---

2. PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data about you:

2.1 Information you provide to us

(a) Identity data: Full name, date of birth, gender (where voluntarily provided), and photographic identification (where required for age verification).

(b) Contact data: Email address, postal address.

(c) Membership data: Membership category, membership number, start date, billing history, booking history, and any preferences you set on your account.

(d) Corporate membership data: Company name, company address, names and contact details of Nominated Users, and the name of your authorised representative.

(e) Financial data: Payment card or bank details as required to process membership fees and bookings. Payment transactions are processed by our third-party payment provider through the Your Golf Booking platform. We do not store your full payment card details on our own systems.

(f) Coaching data: Details of coaching sessions booked and attended, and any video footage or images submitted by you for the purposes of the swing tip service (All In and Founder Members).

(g) Event data: Details of private hire and event bookings, including guest lists, dietary requirements, and event-specific preferences.

(h) Communication data: The content of emails, messages, feedback, complaints, and any other correspondence between you and the Club.

(i) Marketing preferences: Your preferences regarding receiving marketing communications from us, including opt-in and opt-out records.

2.2 Information we collect automatically

(a) Attendance data: Records of your visits to the Premises, including check-in times, bay usage, and frequency and pattern of visits.

(b) CCTV data: The Club operates closed-circuit television (CCTV) surveillance throughout the Premises (except in lavatories and changing areas) for the purposes of security, crime prevention, and health and safety. CCTV footage may include images of Members, Guests, and visitors.

(c) Website and technical data: When you visit our website, we may automatically collect your IP address, browser type and version, operating system, device type, time zone setting, referring URL, pages visited, time spent on pages, and other diagnostic data.

(d) Cookie data: Our website uses cookies and similar tracking technologies. Please refer to Section 11 (Cookies) for further information.

2.3 Information we receive from third parties

(a) Booking platform data: We receive personal data from Your Golf Booking in connection with membership sign-ups, bookings, payments, and account administration.

(b) Social media data: If you interact with us through social media platforms (including but not limited to Instagram, Facebook, X, TikTok, and LinkedIn), we may receive information about your interactions, such as your username, profile information, and the content of your communications with us.

(c) Referrals: If another person provides us with your contact details (for example, when booking an event on your behalf or adding you as a guest), we will process that data in accordance with this Privacy Policy.

---

3. HOW WE USE YOUR PERSONAL DATA

3.1 We will only use your personal data where we have a lawful basis to do so. The table below sets out the purposes for which we process your personal data and the legal basis we rely on in each case.

3.2 Contract performance

We process your personal data where it is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract. This includes:

(a) Administering your membership, including setting up your account, processing payments, managing your booking entitlements, and communicating with you about your membership. (b) Processing simulator bay bookings and managing your booking history. (c) Arranging and delivering coaching sessions. (d) Processing private hire and event bookings, including managing dietary requirements and guest lists. (e) Handling complaints and resolving disputes. (f) Processing refunds and handling payment queries.

3.3 Legitimate interests

We process your personal data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes:

(a) Operating, maintaining, and improving the Club's facilities and services. (b) Monitoring usage patterns to manage capacity, improve scheduling, and plan future service offerings. (c) Ensuring the security of the Premises and the safety of Members, Guests, and staff (including through the use of CCTV). (d) Preventing, detecting, and investigating fraud, breaches of our Terms and Conditions, or other unlawful activity. (e) Sending marketing communications to existing Members about the Club's services, events, offers, and news (see Section 6). (f) Producing and publishing photographs, videos, and other marketing materials featuring activities at the Club (see Section 7). (g) Maintaining records for accounting, tax, and regulatory compliance purposes. (h) Establishing, exercising, or defending legal claims. (i) Monitoring and improving the quality of our coaching services, including reviewing swing tip videos submitted by Members.

3.4 Legal obligation

We process your personal data where it is necessary to comply with a legal obligation to which we are subject. This includes:

(a) Complying with tax, accounting, and financial reporting obligations (including HMRC requirements). (b) Complying with health and safety legislation, including maintaining accident records. (c) Responding to lawful requests from law enforcement, regulatory authorities, or courts. (d) Complying with our obligations under the Licensing Act 2003 and the conditions of our premises licence.

3.5 Consent

In certain limited circumstances, we rely on your consent to process your personal data. This includes:

(a) Sending marketing communications to individuals who are not existing Members or customers (see Section 6). (b) Processing any special category data you voluntarily provide (for example, health information disclosed to a coach).

Where we rely on consent, you have the right to withdraw that consent at any time by contacting us at info@thecitygc.com or by using the unsubscribe mechanism in our marketing communications. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

---

4. WHO WE SHARE YOUR PERSONAL DATA WITH

4.1 We may share your personal data with the following categories of recipients:

(a) Service providers and platform partners: Including Your Golf Booking (booking and payment processing), our website hosting provider, email service provider, CRM and marketing platforms, IT support providers, and accountancy and payroll providers. These service providers process your data on our behalf and in accordance with our instructions.

(b) Coaching staff: Our employed golf coaches will have access to your name, contact details, booking information, and any coaching-related data (including swing tip videos) as necessary to deliver the coaching service.

(c) Professional advisers: Our solicitors, accountants, auditors, and insurers, where necessary for the provision of their professional services to the Club.

(d) Law enforcement and regulatory authorities: Where we are required or permitted to do so by law, or where disclosure is necessary for the prevention or detection of crime, the apprehension or prosecution of offenders, or the protection of the rights, property, or safety of the Club, its Members, or others.

(e) Potential acquirers or investors: In the event of a sale, merger, acquisition, reorganisation, or investment in the Club (or a substantial part of its assets), your personal data may be disclosed to the prospective buyer, investor, or their advisers as part of the due diligence process. In such circumstances, we will take reasonable steps to ensure that your personal data continues to be protected in accordance with this Privacy Policy.

4.2 We do not sell your personal data to third parties.

4.3 We do not share your personal data with third parties for their own direct marketing purposes without your explicit consent.

---

5. INTERNATIONAL TRANSFERS

5.1 Your personal data is primarily stored and processed within the United Kingdom and the European Economic Area (EEA).

5.2 Some of our service providers (including cloud hosting, email, analytics, and marketing platforms) may process your data in countries outside the UK and EEA, including the United States.

5.3 Where your personal data is transferred outside the UK, we will ensure that appropriate safeguards are in place to protect your data, including:

(a) transfers to countries that the UK Government has determined provide an adequate level of data protection; (b) the use of standard contractual clauses approved by the UK Information Commissioner's Office (ICO); or (c) other appropriate safeguards as permitted under UK GDPR.

5.4 If you would like further details about the specific safeguards applied to international transfers of your data, please contact us at info@thecitygc.com.

---

6. MARKETING COMMUNICATIONS

6.1 We may use your contact details to send you information about the Club's services, events, leagues, tournaments, offers, and news that we believe may be of interest to you.

6.2 Existing Members and customers: We rely on our legitimate interests (the "soft opt-in" under Regulation 22 of the Privacy and Electronic Communications Regulations 2003) to send you marketing communications relating to the Club's services, where you have previously purchased a membership, made a booking, or otherwise engaged with the Club. You have the right to opt out at any time.

6.3 Non-customers: We will only send you marketing communications with your prior consent. You may withdraw your consent at any time.

6.4 Opting out: You can opt out of marketing communications at any time by:

(a) clicking the "unsubscribe" link in any marketing email; (b) contacting us at info@thecitygc.com; or (c) updating your marketing preferences on the Booking Platform (where this functionality is available).

6.5 If you opt out of marketing communications, we will add your details to a suppression list to ensure you do not receive further marketing. We may retain your details on this list for as long as necessary to comply with your opt-out request.

6.6 Opting out of marketing will not affect communications that are necessary for the administration of your membership or bookings (for example, booking confirmations, payment reminders, and changes to our Terms and Conditions).

---

7. PHOTOGRAPHY, FILMING, AND MARKETING CONTENT

7.1 The Club may from time to time photograph, film, or otherwise record activities on the Premises for use in marketing, promotional, and social media materials. Signage will be displayed when active filming is taking place.

7.2 By entering the Premises, you acknowledge that you may appear in such materials. If you do not wish to appear, please inform a member of Club staff, who will use reasonable efforts to exclude you.

7.3 Where we use a clearly identifiable photograph or video of you as a primary or featured subject in marketing materials (as opposed to general background or crowd shots), we will seek your specific consent before publication where reasonably practicable.

7.4 Swing tip videos. Videos submitted by All In and Founder Members for the swing tip service will be used solely for the purpose of providing the coaching feedback. We will not use your swing tip videos in marketing materials without your separate, explicit consent.

---

8. DATA RETENTION

8.1 We retain your personal data only for as long as is reasonably necessary for the purposes for which it was collected, or as required by law. The retention periods we apply are as follows:

(a) Membership and booking data: For the duration of your membership, plus 6 years after your membership ends or your last booking (to comply with statutory limitation periods and HMRC record-keeping requirements).

(b) Financial and transaction data: 6 years from the date of the relevant transaction (in accordance with HMRC requirements and the Limitation Act 1980).

(c) CCTV footage: Retained for a maximum of 30 days, unless footage is required in connection with an incident, complaint, or legal proceedings, in which case it may be retained for as long as reasonably necessary to resolve the matter.

(d) Coaching data and swing tip videos: For the duration of your membership, plus 12 months after your membership ends, unless you request earlier deletion.

(e) Marketing data: Until you unsubscribe or withdraw consent, at which point we will retain your details on a suppression list only.

(f) Event data: For 6 years after the event date.

(g) Complaint and dispute records: For 6 years after the resolution of the complaint or dispute.

(h) Website analytics data: Aggregated and anonymised analytics data may be retained indefinitely. Identifiable data (such as IP addresses) is retained for no more than 26 months.

8.2 At the end of the relevant retention period, your personal data will be securely deleted or anonymised.

---

9. YOUR RIGHTS

9.1 Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

(a) Right of access: You have the right to request a copy of the personal data we hold about you (a "Subject Access Request"). We will respond within one month of your request (or within such extended period as permitted by law for complex or voluminous requests).

(b) Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

(c) Right to erasure: You have the right to request that we delete your personal data in certain circumstances, including where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent (and we have no other lawful basis for processing). This right is subject to exceptions, including where we are required to retain data for legal or regulatory reasons.

(d) Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, including where you contest the accuracy of the data or where you have objected to processing pending verification of our legitimate interests.

(e) Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that we transmit it to another controller, where processing is based on consent or contract and is carried out by automated means.

(f) Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, including for direct marketing purposes. Where you object to direct marketing, we will stop processing your data for that purpose immediately.

(g) Rights relating to automated decision-making: We do not currently use automated decision-making (including profiling) that produces legal effects or similarly significant effects on you.

9.2 To exercise any of these rights, please contact us at info@thecitygc.com. We may need to verify your identity before processing your request.

9.3 There is no fee for exercising your rights in most circumstances. However, we may charge a reasonable fee or refuse to comply with a request if it is manifestly unfounded or excessive.

9.4 Right to complain. If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Website: www.ico.org.uk

---

10. DATA SECURITY

10.1 We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:

(a) Access controls: Access to personal data is restricted to those employees, coaches, contractors, and service providers who need access to perform their duties. Staff are subject to confidentiality obligations and are trained on their data protection responsibilities.

(b) Encryption: Personal data transmitted via our website and the Your Golf Booking platform is protected using industry-standard encryption protocols (including TLS/SSL).

(c) Secure payment processing: All payment transactions are processed by our third-party payment provider through the Your Golf Booking platform using PCI DSS-compliant systems. We do not store full payment card details on our own systems.

(d) Physical security: Access to the Premises is monitored and CCTV is in operation. Physical records containing personal data are stored securely with restricted access.

(e) Incident response: We maintain procedures for identifying, reporting, and responding to personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you and the ICO in accordance with our obligations under UK GDPR.

10.2 While we take all reasonable precautions, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your personal data. You are responsible for keeping your account login credentials confidential and for notifying us promptly if you become aware of any unauthorised access to or use of your account.

---

11. COOKIES

11.1 Our website uses cookies and similar tracking technologies (such as pixels and local storage) to distinguish you from other users, improve your browsing experience, and help us understand how our website is used.

11.2 What are cookies? Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owner.

11.3 Types of cookies we use:

(a) Strictly necessary cookies: These cookies are essential for the operation of our website and enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies. These cookies do not require your consent.

(b) Performance and analytics cookies: These cookies collect information about how visitors use our website, including which pages are visited most often, how visitors navigate between pages, and whether any error messages are encountered. We use this information to improve the performance of our website. We use Google Analytics for this purpose. These cookies are set only with your consent.

(c) Functionality cookies: These cookies allow our website to remember choices you make (such as your preferred language or region) and to provide enhanced, personalised features. These cookies are set only with your consent.

(d) Marketing and targeting cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies are set by us or by third-party advertising partners and are set only with your consent.

11.4 Managing cookies. When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time by clicking the cookie settings link in the footer of our website or by contacting us at info@thecitygc.com.

11.5 You can also control and manage cookies through your browser settings. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or may not function properly.

11.6 For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

---

12. CHILDREN'S PRIVACY

12.1 The Club's membership and services are generally intended for individuals aged 18 and over, and we do not knowingly collect personal data from children under the age of 13.

12.2 Where the Club offers junior coaching sessions or events open to individuals under the age of 18, we will collect only such personal data as is necessary for the administration and delivery of those sessions or events. We will obtain the consent of a parent or legal guardian before collecting personal data from any individual under the age of 13.

12.3 Where an individual aged 13 to 17 participates in coaching or events at the Club, we may collect their personal data with the knowledge and, where appropriate, the consent of a parent or legal guardian. All such data will be processed in accordance with this Privacy Policy.

12.4 If you are a parent or guardian and you believe we have collected personal data about your child without appropriate consent, please contact us at info@thecitygc.com and we will take prompt steps to delete that data.

---

13. THIRD-PARTY LINKS AND SERVICES

13.1 Our website and communications may contain links to third-party websites, platforms, and services, including but not limited to Your Golf Booking, social media platforms, payment processors, and partner organisations.

13.2 These third-party websites and services have their own privacy policies, and we do not accept any responsibility or liability for the privacy practices or content of those third parties. We encourage you to read the privacy policy of every website and service you use.

13.3 The inclusion of a link to a third-party website or service does not imply endorsement by the Club.

---

14. CHANGES TO THIS PRIVACY POLICY

14.1 We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons.

14.2 Where we make material changes to this Privacy Policy, we will notify you by:

(a) posting the updated policy on our website with a revised "Last updated" date; (b) sending a notification to the email address associated with your membership or account; or (c) displaying a prominent notice on our website or at the Premises.

14.3 We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

14.4 Your continued use of our services after any changes to this Privacy Policy will constitute your acknowledgement of those changes.

---

15. CONTACT US

15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us using the details below:

The City Golf Club Limited Unit 1A, Gunnery Terrace, Royal Arsenal, London, SE18 6SW Email: info@thecitygc.com

15.2 You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.

---

This Privacy Policy was last updated on 20th February 2026.